Privacy Policy

Last Updated: June 6, 2026

Gala Kompusys ("we", "us", "our") values the trust you place in us. This Privacy Policy describes how Gala Kompusys collects, stores, shares, and protects your personal and hardware configuration details when you visit our website (https://galakompusys.com) or utilize our IT solutions, networking, CCTV, biometrics, and home automation consulting services. By accessing our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide better integration planning and support services. This includes:

• Personal Details: Name, email address, mobile number, and site installation address.
• Technical Integration Data: Premises layouts, router configuration parameters, IP ranges, device credentials (when provided for setups), and system logs.
• Technical Web Data: IP addresses, browser cookies, and usage patterns gathered when you navigate our site.

2. How We Use Your Information

We utilize your collected records purely to facilitate your technology integrations:

• Evaluating your site requirements to design customized networking, surveillance, or smart automation setups.
• Procuring hardware, performing software registrations, configuring devices, and providing technical support.
• Responding to your inquiries, sending transaction receipts, and posting critical system update alerts.

3. Information Sharing and Disclosure

We do not sell or lease your personal records to third-party marketing companies. We only share data with:

• Authorized Suppliers & Brands: Global brand manufacturers (e.g. Dell, Hikvision, eSSL) to register warranties or request direct vendor support.
• Legal Compliance: Government authorities or regulatory boards if required by law or to protect Gala Kompusys against unauthorized fraud.

4. Data Security

Gala Kompusys implements industry-standard administrative, physical, and technical security measures to protect your system configurations and credentials from unauthorized access, alteration, or disclosure. However, no online transmission over the internet can be guaranteed as 100% secure.

5. Data Retention

We retain your personal and configuration information for as long as necessary to complete maintenance audits or meet statutory compliance. Clients may write to us at any time to request the archival or deletion of their credential records once their support cycle has concluded.

6. Policy Updates

We may modify this Privacy Policy from time to time to align with updated IT laws or operations guidelines. The updated policy will be posted on this page with the "Last Updated" date revised.

7. Contact Us

If you have any questions or data concerns regarding this Privacy Policy, please write to our privacy desk:

• Address: 6, Sunrise Estate, Halav Pool, Masrani Lane, Kurla (W), Mumbai - 400070
• Phone: +91 98192 19840
• Email: tng@galakompusys.com